Mortgage Company Complaint/Recovery Fund Notice
Figure: 7 TAC §57.200(b)
Pursuant to Texas Finance Code Section 157.0021, you are notified of the following:
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR RESIDENTIAL MORTGAGE LOAN ORIGINATOR LICENSED IN TEXAS, OR TO FILE A CLAIM AGAINST A RESIDENTIAL MORTGAGE LOAN ORIGINATOR LICENSED IN
TEXAS SHOULD SEND A COMPLETED COMPLAINT FORM OR CLAIM APPLICATION
TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING (SML): 2601 N.
LAMAR BLVD., SUITE 201, AUSTIN, TEXAS 78705; TEL: 1-877-276-5550. INFORMATION AND FORMS ARE AVAILABLE ON SML’S WEBSITE: SML.TEXAS.GOV.
Heather Mature: NMLS ID: 379653
Haven Mortgage: NMLS ID 1858460
Pursuant to Texas Finance Code Section 156.004, you are notified of the following:
• We will either submit your loan application to a participating lender or make your loan ourselves. In connection with this mortgage loan, we are acting as an independent contractor and not as your agent.
• We will be compensated in compliance with the federal Truth in Lending Act and
Regulation Z (see 12 C.F.R. § 1026.36(d)) (if applicable).
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
